Facebook messenger not working update#

How can you comply with these new FB Messenger changes?

These kinds of templates will not show up anymore, because of the new changes. Or the Receipt template (for order confirmations): Source: Facebook No Templates (Receipt template, Airline template)ДЇacebook offered templates to offer a richer conversation experience than standard messaging, such as a Receipt template, Media template and Airline templates.ДЇor example, here is an airline template that airlines could use to show boarding passes: Source: Facebook Therefore, if you change from one chatbot builder to the other, you cannot take all the users with you. And you could use them to easily switch from one chatbot builder to another one.Д«ut because of the new changes, we cannot match these PSIDs anymore. PSIDs are the unique identifiers of Facebook profiles. But, because of these new changes, it is not possible to use the One-Time Notification in Europe. This year, Facebook introduced the One-Time Notification as a way to reach users outside the 24-hour window. So messages handled by live chat agents will show just the same as messages that come from your chatbot. Unfortunately, you cannot show this anymore.

When your chatbot switches from chatbot to live chat, it was possible to show the profile picture and name of the live chat agent handling your conversation: So this is not a big change, but something worth noting. That typing indicator will not show up anymore. Often chatbots use a delay function, that will show a typing indicator for a certain number of seconds: LetвЂ™s check all of the changes one by one: So, what will actually change because of these new privacy rules? Nevertheless, we have no choice other than to comply with these new rules. I even doubt how all these changes are related to privacy issues. So, now we know who is affected, letвЂ™s see what is changing and what we can do about it.Д«ut before we go in, I must say that these changes are harsh and deeply affecting how you can use chatbots on Facebook Messenger.

Any chats with people in Europe + Japan.

Facebook pages with admins located in Europe + Japan.

Facebook pages that are located in Europe + Japan.

The changes come into effect to the following audience: Who is affected because of these Facebook Messenger changes?

That being said, Facebook has said to not expect any changes before January 2021. To stay 100% up-to-date about the latest changes, I recommend checking out the changelog of Facebook here. In the last couple of days, Facebook already changed their own changes, so it could be the case that by the time you are reading this, some features of Facebook Messenger are already available again. What must be said is that these changes, can also change (Whut?) Starting on December 16th, 2020, Facebook Messenger is changing because of new privacy rules of the European Union.ДЇacebook also provided their own documentation about these changes, but these are a bit technical. Want to generate leads and get more customers?.How can you comply with these new FB Messenger changes?.Who is affected because of these Facebook Messenger changes?.This is expected to be recovered in Q4 of 2021.ДЄlso, from now on the changes also apply to Japan.

Facebook messenger not working update#

Update 31 August 2021, Facebook has recovered all changes, except for one: Profile in live chat.

Use Ref Link and send ref parameters with it.

Add a Send to Messenger button or Checkbox plugin to your website.

Send and receive media (audio, video and attachments).

Update 13th April 2021, Facebook has recovered some of the changes. Now, Ref Links, Buttons and Galleries are working again (werenвЂ™t working before)! Update 3rd February 2021: Facebook has updated the changes. In this guide, I will tell you why it is changing, who is affected, what is changing and how you can comply with these new changes. These changes have a huge effect on the way how you can use Facebook Messenger with chatbots. As of December 16th, 2020, Facebook will restrict the use of Facebook Messenger because of privacy rules of the European Union.